Inapoi

User Support Consultant (FRENCH)

Bucuresti
21/02/18 0:34
Tipul postului:
Full time
Salariu (EUR net):
[n/a]
Data de incepere a contractului:
imediat in functie de disponibilitate

Location: Romania Work City: Bucharest Job Category: Help Desk


Description

French and English     speaker and looking for a job? Explore our career opportunities! 

 

Imagine a day at Stefanini - Take a look!

 

•       As a User Support Consultant you will have the chance of becoming an expert in the most used software applications in the travel industry (Worldspan, Galileo, Apollo) through extensive training programs;

•       Your daily interaction will be with travel agencies and airlines companies around the world;

•       You will have to diagnose, troubleshoot and solve issues related to the applications they use through incoming phone calls, web submits and e-mails;

•       Flight tickets, hotels, and rent-a-car, Europe, US, Canada, South America - all these will become your daily “tools”;

•       You’ll be part of the Travelport Helpdesk Team - a global, broad-based business services provider that serves companies in every segment of the travel industry in approximately 170 countries.

 

 

Working hours:

 

•       Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone.

 

Your path to success requires:

 

•       FRENCH and ENGLISH advanced knowledge;

•       Motivation for learning new information;

•       Ready to acquire new skills (communication skills, technical skills etc.);

•       A team player that shows adaptability, flexibility and perseverance in managing a good working relationship with clients and colleagues;

•       Willingness to help people in solving their technical issues;

•       Previous successful customer service experience is considered an advantage;

•       Strong written and oral communication skills;

•       Able to communicate technical topics to customers in a non-technical manner.

 

You will be awarded for your success with:

 

•       Attractive salary package; 

•       Up to 27 vacation days;

•       IT and soft skills trainings provided by our  specialists;

•       Opportunity to develop a career within a stable multinational environment - Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application;

•       Developer Specialists;

•       Expanding your IT know-how in different specialized software and applications;

•       Friendly, fun and young team.






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TOP ANGAJATOR: ALLIO Group - ALLIO Romania